Lead By Example
To lead by example, a person needs to have multiple attributes to be truly influential as an effective leader. As you reflect on the managers you have looked up to, the following qualities will likely seem obvious: integrity, self-awareness, strong communication, active listening, vision, and the ability to empower others. C-level executives are hired to lead by example, with the most powerful sword being decision-making. Leaders need to make sound, timely decisions under pressure and amid significant employee challenges. Having high emotional intelligence is crucial to understanding and managing a workforce that may respect authority but needs to see actions that back up words.
Leadership consultant and business author John Baldoni writes in his book “Lead by Example” that one of the best places to see good deeds rewarded is on high school or collegiate sports teams. Look at who the players have elected as their captains. The players are not always the most talented athletes, but they are the most outward-directed. What they do on the practice field is essential for team unity. They are the ones who lead by example, often tutoring fellow players in the art of the game —or, more often, in the art of getting along with a coach, a teacher, or a fellow player.
It all starts with character. What you do when you think no one is watching may be the best definition of character. Character defines who you are and forms the basis for your leadership. People of character command respect because they have earned it through their actions and words. And, as a virtue, if you invest in persons with good character, both customers and team members will benefit. Without it, leadership is impossible; with it, leadership can flourish.